Privacy Policy – Antler Labs

Last updated: [11.12.2025]

Antler Labs is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and AI automation systems.

1. Data We Collect

We may collect the following types of information:

1.1 Information You Provide

  • Name

  • Email address

  • Phone number

  • Business information (clinic/real estate agency details)

  • Messages submitted through contact forms or booking forms

1.2 Automatically Collected Data

  • IP address

  • Browser type and version

  • Pages you visited on our website

  • Device information

  • Cookies for performance and analytics

1.3 Data Used for AI Systems

When we build AI assistants for clients, we may process:

  • customer inquiries

  • booking details

  • service information you give us to train your assistant

We only use this data to configure your AI system.

2. How We Use Your Data

We use your information to:

  • Respond to your inquiries

  • Provide consultations and schedule meetings

  • Build and configure AI assistants for your business

  • Improve our website and services

  • Send updates or communication related to your project

  • Maintain internal records and analytics

We do not sell your data to third parties.

3. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Consent — when you submit a form or request a meeting

  • Legitimate interest — to communicate with potential clients and improve our services

  • Contractual necessity — when we provide AI automation services

4. Data Sharing

We may share data only with:

  • Service providers that help us operate (e.g., hosting, email services)

  • AI platforms used to configure your assistant (e.g., messaging APIs)

We never share or sell data to advertisers or unrelated third parties.

All providers comply with GDPR or equivalent standards.

5. Data Storage & Security

We store data securely using encrypted systems and reputable service providers.
We take reasonable technical and organizational measures to protect your data from:

  • unauthorized access

  • loss

  • misuse

Data is stored only for as long as necessary for the purpose of the project.

6. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

  • Request data portability

If you want to exercise any of these rights, contact us at:
info@antlerlabs.net

7. Cookies

Our website may use cookies for:

  • Performance & analytics

  • Functional website behaviour

  • Improving user experience

You can disable cookies through your browser settings at any time.

8. Third-Party Services

We may use third-party tools such as:

  • Scheduling platforms

  • Email automation tools

  • Analytics tools

All are selected to comply with GDPR and strong privacy standards.

9. AI Assistant Usage

If you use our AI automation system:

  • We only process client data required to configure your assistant

  • Data is not used to train public AI models

  • Data is stored only for internal service operation

  • You are responsible for ensuring your use complies with your local regulations

10. Changes to This Policy

We may update this Privacy Policy occasionally.
The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact:

Antler Labs
Email: info@antlerlabs.net